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Terms and Conditions
Booking Procedure
After receiving your acceptance of tour, price and payment procedure, we will immediately make necessary arrangements which normally take about 2 working days. We will then send to you confirmation by e - mail with your booking status.
Payment
Require to settle a 30% non refundable deposit in order to guarantee your reservation. The remaining balance to be settled 2 weeks prior to client’s arrival in Myanmar. 
Validity
Prices quoted are net basis and valid according to the date specified on the printed tariffs, quotation, invoice etc. Journeys warrants that the prices or rates quoted are correct at the time of issuance but are subject to change in line with market, tax or currency fluctuation.
Tour Cancellation  
A> Cancellation made before the tour starts - You will loose deposit as mentioned above. B> Cancellation made after the tour starts – Generally no refund will be made. However in case of your health problem, emergency case a refund will be considered after consult with other service     providers involve such as airline, hotel, transport for their cancellation policy. C> Force majeure - A full refund of the unutilized numbers of the days will be provided if tour has to suspend due to unforeseen circumstances which is beyond our control such as natural      catastrophe, political unrest, and sudden cancellation of airline without notice or accidents. NOTE: The above calculation does not cover International airfare.
Child Fare
75% of adult fare will be charged for the children under 11 year old sharing room with parent.
25% of the adult fare will be charged for infant 2 years and younger not occupying a bed or seat in coach of aircraft.
Group Policy
One complementary will be provided to tour leader exceeding 15 full paying members in a single group subject to a maximum limit of 2 complementary per group. 
Accommodation
Accommodation is provided as indicated and facilities such as private bath, air conditioning system, hot and cold water. Journeys provide the best available alternative where there the facilities do not exist.  If circumstances dictate, accommodation at alternate hotels of equal quality will be provided. Fare is based on two person sharing a room. If a separate single room is require, there will be a single supplement liable. Daily breakfast, service charges and taxes at hotels are normally included if not otherwise indicate clearly.
Meal  
Generally, Breakfast (B) is served at hotels in the main cities. If Full board or Half board is indicated in the tour price Journeys provides either Lunch (L) and (or) Dinner (D) in hotels or in appropriate local restaurants. Box lunch or dinner will be provided on various trekking and adventure programs.  
Ground Transportation
Round trip transfers between airports, rail depot, piers and hotels by coach, min van, or car is included as indicated. Full time ground transport covers above mentioned transport facilities in full time of client's disposal. Inter-cities private transfer covers coaches, mini van or car between one major city to another. Journeys utilize all vehicles equipped with air-conditioned system however due to poor road conditioned and poor quality gas the system may not function properly. In some areas, where facilities do not exist we will provide with the best available alternative. If in case of coach, mini van, car break down we try our best to fix them in due time, if the damage if beyond repair then we try to provide best available alternative means to the nearest port where proper transportation facility exist  and can be replaced.
Insurance
It is highly recommended that travel insurance be purchased, covering trip cancellation, lost and damage baggage and health etc.
Responsibility
Journeys Ltd act as the agent for the person in regard to travel whether by rail-road, motor-coach, boat, airplane or any other means of transport and assume no liability for any loss, injury or damage sustained by the person including those occurring outside the touring programs. Therefore Journeys Ltd will accept no responsibilities for losses or additional expenses due to accident, delay, sickness weather, strike or other cause beyond its control. Participation in the tour implies the person's agreement to the above conditions. Journeys also reserve the right to modify or reverse the original program in the interest of the clients. It may substitute flights with train or coach service when deemed necessary due to circumstance or beyond its control. However Journeys will make fullest possible endeavor to keep up with the original program and arrangements as agreed upon to the best of its capacity and upon the satisfaction of the client.  
Claims
All disputes, claims and litigation regarding the services shall first be settled by way of negotiation and mutual understanding. In the event such effort would fail, the disputes, claim or litigation shall be finally settled by arbitration of the Union of Myanmar. All claims must be submitted in writing within 30 days after the end of the Services.
 
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Myanmar Travels & Tour Operator Journeys Myanmar
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Last modify :  January 2008.Journeys Nature and Culture Explorations